[FL-IX] Re: Switchcard failure at FL-IX / IX is stable at this time

Greetings FL-IX Members, I am following up on this event that occurred on January 12th on one of our edge switches at Equinix-MI1. Arista has spent a great amount of time investigating the cause of this and have now provided a patch for us to install. We’ve evaluated their analysis and the patch they’ve provided and believe that installing the patch would be the best way forward at this time. They also advised that the patch has been installed on another customer’s switches that experienced the same problem, and they have been running the patch since October without issue. I will be sending a maintenance notice shortly with a date and time. Thank you for your understanding and patience. If you have any questions, please feel free to reach out to me directly or [email protected]. Regards, Randy Epstein Executive Director Email: [email protected] Mobile: +1 561-756-4475 Office: +1 888-925-4678 Fax: +1 561-431-0437 P Please consider the environment before printing this e-mail From: Randy Epstein Date: Sunday, January 12, 2025 at 9:37 PM To: "[email protected]" Subject: Switchcard failure at FL-IX / IX is stable at this time Greeting FL-IX Members, We have experienced what appears to be a switchcard failure on one of our edge switches. We’ve stabilized the switch and will be following up with Arista, our hardware vendor. The IX should be back to normal operations at this time. Once we have some more details, we will follow up with our members. Regards, Randy Epstein Executive Director Email: [email protected] Mobile: +1 561-756-4475 Office: +1 888-925-4678 Fax: +1 561-431-0437 P Please consider the environment before printing this e-mail