[FL-IX] Outage reported by some members / FL-IX Miami

rwoolley rwoolley at fl-ix.net
Sat May 14 14:31:41 EDT 2016


FL-IX Members,

The cause of last night's outage has been positively isolated to a software 
defect.  Specifically, a false over-temperature report from a fabric module 
sensor triggered an emergency power-down of all fabric modules and 
linecards on the core switch at 36 NE 2nd, which subsequently recovered 
without intervention.

The shutdown occurred at 22:06:07 and forwarding resumed at 22:29:53.

To prevent any recurrence, we will apply a patch at 1am EDT on Sunday, May 
15.  The patch is non-disruptive; no impact to forwarding is anticipated.

Thank you,
Ryan Woolley

On Saturday, May 14, 2016 at 12:21:58 AM UTC-4, randy wrote:
>
> FL-IX Members,
>
> We have received reports from a small number of members that are not 
> seeing 
> link at the 36 NE 2nd location.
>
> Our engineers are investigating this issue and we hope to have some 
> answers 
> shortly as to the root cause of the problem and a resolution.
>
> Thank you for your  understanding.
>
> Regards,
>
> Randy Epstein
> Community IX / FL-IX
>
>
> _______________________________________________
> Members mailing list
> Members at lists.fl-ix.net
> https://lists.fl-ix.net/mailman/listinfo/members
>
>
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