[FL-IX] Outage reported by some members / FL-IX Miami

Ryan Planchart rplanchart at fl-ix.net
Sun May 15 05:41:08 UTC 2016


FL-IX Members,

The patch has been implemented without incident.

Thanks,
Ryan Planchart

On Sat, May 14, 2016 at 2:31 PM, rwoolley <rwoolley at fl-ix.net> wrote:

> FL-IX Members,
>
> The cause of last night's outage has been positively isolated to a
> software defect.  Specifically, a false over-temperature report from a
> fabric module sensor triggered an emergency power-down of all fabric
> modules and linecards on the core switch at 36 NE 2nd, which subsequently
> recovered without intervention.
>
> The shutdown occurred at 22:06:07 and forwarding resumed at 22:29:53.
>
> To prevent any recurrence, we will apply a patch at 1am EDT on Sunday, May
> 15.  The patch is non-disruptive; no impact to forwarding is anticipated.
>
> Thank you,
> Ryan Woolley
>
> On Saturday, May 14, 2016 at 12:21:58 AM UTC-4, randy wrote:
>>
>> FL-IX Members,
>>
>> We have received reports from a small number of members that are not
>> seeing
>> link at the 36 NE 2nd location.
>>
>> Our engineers are investigating this issue and we hope to have some
>> answers
>> shortly as to the root cause of the problem and a resolution.
>>
>> Thank you for your  understanding.
>>
>> Regards,
>>
>> Randy Epstein
>> Community IX / FL-IX
>>
>>
>> _______________________________________________
>> Members mailing list
>> Members at lists.fl-ix.net
>> https://lists.fl-ix.net/mailman/listinfo/members
>>
>>
> _______________________________________________
> Members mailing list
> Members at lists.fl-ix.net
> https://lists.fl-ix.net/mailman/listinfo/members
>
>
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